Service Specialist

CapEd Credit Union
Job Description
Service Specialist
Are you ready to be part of something EPIC?  CapEd is a growing Credit Union with strong roots in Idaho since 1936.  CapEd supports education and strives to make a difference in everything we do.  We are committed to supporting quality education, financial empowerment and the enrichment of individuals and communities we serve.  CapEd is dedicated to volunteering in local neighborhoods, financial education for youths and adults, raising funds for area children hospitals, and rewarding hard working teachers with grants through the Idaho CapEd Foundation. 
CapEd offers competitive compensation and employee benefits; as well as training and career development through our EPIC values – Empowerment, Professionalism, Innovation, and Collaboration.  If CapEd sounds like the culture to take your career to the next level, please read on about our Service Specialist at our NEW Member Convenience Center.
Our Service Specialist will provide high levels of customer service and recognize sales opportunities by assisting members with their financial transactions.  This team member will provide an outstanding sales and service experience at our dynamic NEW Member Convenience Center located at 123 Cheney Drive at the corner of Washington and Cheney in Twin Falls, Idaho.
Responsibilities include providing immediate service by welcoming members and guests upon branch entrance and actively listening and responding to member’s needs.  Our Service Specialist will serve as back up for new accounts and loan applications while educating members on all credit union products and services. 
  • High School diploma or equivalent 
  • At least six months to one year of similar or related experience
  • One year of cash handling experience required.
  • New accounts experience a plus
  • Strong proven sales skills, delivered with a service-first philosophy
  • Spanish Bilingual preferred but not required
To Apply: Complete an Online Application at our website for the specific job opportunity that interests you. Resumes are not accepted in lieu of application.
Capital Educators Federal Credit Union is an Equal Employment Opportunity Employer
Contact Information